High Call Volumes, But No Staff!
High inbound calls for services or products can happen at any times during day, depending on what you provide and who your customers are.
Hospitality, event booking, promotions and special offers can all create peaks in demand which need managing. However employing staff for occasional moments isn’t cost effective.
What to do?
Avalle4business allows you to create call queues so your customers won’t hear an engaged tone when they reach you, meaning they’ll wait and most importantly, won’t go elsewhere!
You create a bespoke welcome greeting, tailor a bespoke music and marketing on hold message which is played while they wait and add in additional comfort messages so they know you are working hard to get to them.
All these tools maximise the caller’s willingness to wait and the value of a caller waiting rather than calling your competition is immeasurable.
How much for this service?
From £3 a month
Instant set up, change messages whenever you need and add in different users to the queue.
Sensible solutions for real life business issues from Avalle4Business.