How to handle calls outside traditional business hours!

Make Things Personal How many people feel happy when they are recognised in a restaurant or hotel? We all do! Personalising interactions creates a human touch, makes you feel welcome and most importantly makes you stay, return and reorder. Customer retention is a...

High Call Volumes, But No Staff! High inbound calls for services or products can happen at any times during day, depending on what you provide and who your customers are. Hospitality, event booking, promotions and special offers can all create peaks in demand which...

A cloud hosted phone system on your smartphone Keep connected, all you need is your mobile Full access to your customer directories See availability of colleagues Use your work number Record your calls, full call logging Instant message Watch the...

Hosted Audio conferencing is available free to all Avalle4Business customers

Avalle4Business takes the risk of security seriously and understand that phone hacking can cost businesses hundreds and sometimes thousands of pounds.

How to create a flexible dedicated workforce with IP Telephone systems

losing the ability to handle inbound calls can make the difference between a win or a loss

Historically call recording was only accessible by large organisations who could afford expensive on site stand alone solutions, requiring integration and separate hardware to house.